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Terms & Conditions

Equipment leasing agreements, Venue Partner listing & verification rules, subscriber obligations, lock-in periods, security deposits, and platform governance terms for ARUVA.

Introduction

Welcome to www.aruva.in (the "Website"). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use this Website.

1. Use of Website

You agree to use the Website solely for personal, lawful, and legitimate business purposes related to the leasing or renting of movable assets by ARUVA. You agree not to:

  • Engage in any activity that is unlawful, fraudulent, or harmful to the Website or its users;
  • Attempt to gain unauthorized access to the Website, user accounts, or computer systems connected to the Website;
  • Disrupt or interfere with the security, integrity, or performance of the Website;
  • Upload or distribute any viruses, malware, or other harmful software;
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.

ARUVA reserves the right to suspend or terminate access to the Website for any user who violates these Terms or engages in any prohibited activities.

2. Applicability

These Terms shall apply to the following persons:

  • Visitor
  • Subscriber
  • Lessor
  • Lessee
  • Venue Partner
  • Client / Prospect / Prospective Client

3. Terms of Lease

The terms of lease shall be defined and crystalized as per the duly executed Lease Agreement between the Lessor and the Lessee.

4. Payment Terms

a) Lease Rent: The Lessee shall pay the Lessor a Lease Rent in accordance with the terms set-forth under the respective Lease Agreement.

b) Currency: The currency in which payments will be made is INR for all Indian Customers.

c) Tax Responsibilities: The Lessee/ Client shall be solely responsible for the payment of all applicable taxes, including GST or any statutory tax obligations.

d) Payment Adjustments: ARUVA reserves the right to rectify any payment discrepancies, overpayments, or underpayments.

5. Lock-in-Period & Security Deposit

a) Lock-in Period: Mandatory lock-in period applies as per Lease Agreement. Unilateral termination during lock-in leads to deposit forfeiture.

b) Security Deposit: Refundable within 15 business days after lease maturity/termination, subject to inspection for damages or unpaid dues.

6. Ownership of the Equipment

All equipment provided under Lease Agreements remains the sole property of the Lessor. Lessor retains full right to withdraw equipment upon contract termination.

7. Subscribers' Obligations

Subscribers must submit valid KYC, maintain truthful account credentials, and secure account login information.

8. Lessees' Obligations

Lessees must operate equipment solely for intended purposes, maintain good working condition, and abstain from unauthorized subleasing or transfer.

9. Lessor's Obligations

Lessor is responsible for routine maintenance, minor repairs, and obtaining comprehensive asset insurance.

10. Venue Partner Listing & Operational Policy

10.1. Mandatory Listing Fields:

  • Venue Style & Max Capacity
  • Location Pin
  • Vibecheck (*at least one selection required)
  • Amenities (*at least one selection required)
  • Suitable for (*at least one selection required)
  • Upload Venue Photos (*Cover Photo mandatory)
  • Bank Details (*at least one valid UPI ID)
  • Upload Venue Document (*Rent Agreement, Sale Document, or Declaration from Govt/Builder Organisation)

10.2. Venue Verification Steps:

  1. Automated check verifying all mandatory fields are completed.
  2. Legal Name verification.
  3. Document of Legal Name (establishing relation between Venue Partner Name and Venue Legal Name).

10.3. Artist Booking Flow for Venue Partners:

  1. Event Name, Date & Time.
  2. Select Venue (*Venue Partner must create at least one venue to start booking artists).
  3. Select Event Type.
  4. Artist Selection (Default filter: Type of Event > City > Availability. Unbookable artists on platform displayed greyed out with non-clickable profiles).

10.4. Event Listing & Management Rules:

  • Only Confirmed Bookings can be converted into Events.
  • Mandatory Event Steps: Event Name, Date/Time, Venue Selection, Bio, Event Flyer, Ticket Type, Review & Publish.
  • Editable Tabs after Event Creation: Event Bio & Gate Management person contact Add/Edit.

10.5. Rescheduling & Cancellation Terms for Venues:

  • Rescheduling (8 to 45 days prior): Nil charges.
  • Rescheduling (0 to 7 days prior): Rescheduling disabled.
  • Cancellation (0 to 45 days prior): Nil cancellation fee to venue partner (subject to client cancellation rules).

11. Communication by Clients/Subscribers

Professional conduct is required in all communications with ARUVA staff. Abusive language or harassment leads to immediate account termination.

12. Upgradation or Amendment of Terms

Terms & Lease Agreements may be amended in writing upon layout changes, equipment upgrades, or property ownership changes.

13. Compliance with Platform Policies

All parties agree to comply with ARUVA platform guidelines and cooperate with investigations into policy violations.

14. Termination

Termination by mutual agreement (30 days notice after lock-in), option without cause (30 days notice), or for cause (15 days cure notice).

15. Maintenance of Transparency

Parties commit to maintaining open business communication and early notice regarding operational changes.

16. Dispute Resolution & Arbitration

Disputes shall first be negotiated mutually. If unresolved, disputes shall be referred to sole arbitrator under Indian Council of Arbitration (ICA), New Delhi in accordance with the Arbitration & Conciliation Act, 1996.

17. Undertaking

Parties agree to use ARUVA solely for intended lawful purposes and comply with all applicable Indian regulations.

18. Assignment

Neither party may assign rights or transfer obligations without prior written consent.

19. Privacy Policy

Governed by our Privacy Policy.

21. Force Majeure

Exemption from liability for delays caused by natural disasters, strikes, or government mandates.

22. Confidentiality

Parties shall maintain strict confidentiality regarding proprietary business operations and data.

23. Headings and Sub-headings

Headings are for convenience only and do not affect contractual interpretation.

24. Changes to Terms

ARUVA reserves the right to modify these Terms at any time upon notice via website/app.

25. Governing Law

Governed by the laws of India. Courts of Delhi have exclusive jurisdiction.

26. Contact Us

If you have any questions regarding these Terms or Venue Partner Policies, contact us:

Krubinox Technologies Pvt. Ltd.

Address: Suite no 155, Tower - B2, Spaze iTech Park, Sector 49, Sohna Road, Gurugram, Haryana - 122018

Email Address: info@aruva.in

Contact No.: +91 92113 05450

Website Link: www.aruva.in